Questions developers, agencies and societies ask before they sign.

No. Most customers start with one or two products: developers with ERP/inventory and QistFlow, agencies with CRM and the Agent App, societies with Balloting and Maps. Every product reads and writes the same records, so adding another later does not mean re-entering data.

ERP is inventory, bookings, holds, dealers and commissions: what is sold, to whom, by whom. QistFlow is the money after the booking: plan templates, dated schedules per file, late-payment surcharge, reminders, receipts, recovery lists and transfers. They share the same file record.

Yes. We import DXF/CAD, shapefiles, GeoJSON, KML and QGIS projects. Plot polygons are joined to inventory by plot number. If you only have a JPEG or PDF master plan, our team digitises it block by block; one block is usually live in the first week.

Both. Dealers get a portal and app scoped to their allocation; agents get the Agent App. Roles and field-level permissions decide what each sees (for example a dealer sees availability and their own bookings, never another dealer’s customers).

Flo is the AI assistant inside every product: it qualifies WhatsApp leads, drafts replies, sends reminders with pay links, extracts data from CNICs and documents, and summarises calls. Every Flo capability is a switch your admin controls, and every action is logged.

By product, plan (Starter, Professional, Enterprise) and number of users, billed monthly, quarterly or annually in PKR. One-time implementation, migration and map-digitisation are quoted by milestone. Ask for a written quote from the contact page; we reply within one working day.

Monthly plans have no minimum beyond the current month. Annual plans are discounted and renew yearly with 30 days’ notice to cancel. New customers have a 30-day satisfaction guarantee on subscription fees (see the Refund Policy).

The integration is included. Message delivery is charged at the provider’s per-conversation or per-SMS rate, either through your own WhatsApp Business API account or through credits bought from us at cost plus a small handling fee. Estimates are given in the quote based on your file count.

Plans include a user allowance; extra seats are added per user per month. Storage for documents and photos is generous and grows with the plan; very large document archives are quoted separately.

Typical developer: CRM and inventory in week two, historical installment files in QistFlow by week six, full map before the next launch. Agencies are live on CRM and the Agent App within days. Societies run billing and complaints in the first month and the next ballot online.

Yes. We give you templates for plots, customers, files, payment history and dealers, validate the import and send you a report of duplicates and gaps before anything is loaded. Existing schedules are re-generated and reconciled to the paid-to-date amounts.

Yes, across Pakistan. Each team goes live with an EstateFlow person present for that week; overseas investor desks are supported remotely.

We set them up with your finance and sales heads in the room, then your admin owns them. Nothing is configured that you cannot change yourself later.

You do. Export at any time in CSV, Excel, PDF, GeoJSON or through the API. If you leave, you have 60 days to export before deletion.

In a cloud region of your choice; Enterprise customers can host on their own infrastructure or a private cloud in Pakistan. Data is encrypted in transit and at rest, backed up daily, and access is controlled by role and field with an immutable audit log.

An atomic lock on every booking and transfer, duplicate CNIC checks, defaulter blocking, approval chains on discounts and cancellations, a sealed, seeded and replayable ballot, and an audit log nobody can edit.

No. Flo processes your data only to perform tasks you configured. It is never used to train models for other customers.

You can connect your own (Meta Cloud API or any business solution provider) or we can provision one for you. Templates for reminders, receipts, statements and ballot results are pre-approved.

Yes. The Agent, Recovery and Site apps cache what your role needs, queue actions and sync when signal returns. Offline payments are provisional until the server confirms them and only then is the receipt sent.

Yes, through pay links and the Resident App with JazzCash, Easypaisa, cards and bank transfer references; receipts go out on WhatsApp and the ledger updates instantly.

WhatsApp, phone and email support Monday–Saturday 10:00–19:00 PKT, a named implementation lead, and a WhatsApp group with your admins. Priority incidents on recovery days, ballots or public maps are treated as critical and worked until resolved.

Role-based training for each team is part of implementation, with short recorded videos in Urdu and English for new joiners. Refresher sessions are available on request.

Monthly, with a changelog. Nothing changes your configuration without notice, and security updates are applied without downtime wherever possible.

Use the contact form or WhatsApp sales. Send a sample of your inventory and files and we run the 45-minute demo on your own data: a block on the map, a booking, a schedule, a reminder and a transfer.